For Agencies: Monitor Every Client Site from One Dashboard
Uptime monitoring with second-level precision. Manage dozens of client websites, automate reports, and publish white-label status pages — all under a single Pulsely account.
The Problem
Managing Client Uptime Without a Central Tool Is a Nightmare
If your agency maintains more than five client websites, you already know the drill: a client calls at 2 a.m. saying their site is down, you scramble through a spreadsheet of login credentials, check three different hosting panels, and still can't tell them whether it's DNS, the server, or a plugin conflict.
Most agencies juggle a patchwork of free tools, cron jobs, and manual checks. Reports are assembled in Google Docs every month. Status pages are either nonexistent or built with a separate service that doesn't integrate with your monitoring. When a client asks for an SLA summary, you spend hours cross-referencing logs instead of pulling a single dashboard.
This isn't scalable. Every new client adds more tools, more logins, more manual overhead — and every missed downtime event erodes trust. Agencies like Pixel & Code Studio (32 client sites) and Northgate Digital (47 client sites) faced the same bottleneck before switching to Pulsely's agency plan.
The Solution
One Account. Every Client Site. Full Visibility.
Pulsely's Agency tier lets you add unlimited client projects under a single workspace. Each site gets its own dedicated monitoring stack — HTTP, DNS, SSL, and response-time checks running from eight global probe locations — while you manage everything from one unified dashboard.
Automated PDF and email reports are generated on your schedule: daily digests, weekly summaries, or monthly SLA breakdowns. Reports come pre-stamped with your agency's logo and can be forwarded directly to each client's inbox with zero manual effort.
Every client also gets a public status page you can fully brand — your logo, your color palette, your domain (via CNAME). When a client's site goes down, they see a clean, professional status page instead of a panicked email thread. You can control exactly which metrics are public and which stay internal.
Teams are managed with role-based access: assign project leads to specific client groups, give your support desk view-only access, and keep billing and configuration locked to admins. Role changes and audit logs are tracked automatically.
Features
Built for Agencies That Manage Multiple Client Sites
White-Label Status Pages
Publish a branded status page for every client under your own domain. Customize colors, logo, and incident templates. Clients get transparency; you get credibility. No "Powered by" badges on the Agency plan.
Automated Client Reports
Schedule PDF and email reports per client or across all projects. Include uptime percentages, response-time graphs, SSL expiry countdowns, and incident timelines. Reports auto-forward to each client on your chosen cadence — daily, weekly, or monthly.
Unlimited Projects, One Workspace
Add as many client sites as you need without per-site fees. Each project gets independent check configurations, notification rules, and status pages. Group clients by industry, tier, or team for instant filtering.
Eight Global Probe Locations
Checks run from New York, London, Frankfurt, Singapore, Sydney, São Paulo, Mumbai, and Tokyo. Detect regional outages before your clients do. Response-time data is plotted per location so you can spot geo-specific degradation.
Role-Based Team Access
Assign clients to team members with granular permissions. Project leads can configure monitors and manage status pages. Support staff get view-only dashboards. Admins control billing, integrations, and user management. All actions are logged.
SLA Tracking & Compliance
Define SLA targets per client (e.g., 99.9% monthly uptime) and let Pulsely track compliance automatically. Generate audit-ready reports with downtime windows, incident durations, and recovery times. Export to CSV or pull via API.